Can I Resolve or Close a Task Without Any Reply?

You can resolve or close any task without having to reply to it. We understand that some tasks may have been created in error or are simple To-Dos that do not need extensive collaboration or comments.

To resolve or close a task without any reply, follow these steps:

  1. Login to your Orangescrum account.
  2. Click on the “Task” from the left menu.
  3. Click on the particular task you want to resolve or close.(Refer Image-1)
  4. This will take you to the task detail page, where you can see all the information related to the task.
  5. If the task is complete, click on the “Resolve” button located under the “Status” of the task detail page. This will change the status of the task to “Resolved”.
  6. If the task is closed, click on the “Close” button located under the “Status” of the task detail page. This will change the status of the task to “Closed”.
  7. Once you have resolved or closed the task, you can add a comment or notes to explain the reason for resolving or closing the task. However, this is not required.                                                                                   (Image-1)

 

Tip:- You can select multiple tasks from the task list and follow the above steps just once to update task status of multiple tasks with a single click.(Refer Image-2)

 

(Image-2)

That’s it! You have successfully resolved or closed a task without any reply in Orangescrum.

 

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