You can resolve or close any task without having to reply to it. We understand that some tasks may have been created in error or are simple To-Dos that do not need extensive collaboration or comments.
To resolve or close a task without any reply, follow these steps:
- Login to your Orangescrum account.
- Click on the “Task” from the left menu.
- Click on the particular task you want to resolve or close.(Refer Image-1)
- This will take you to the task detail page, where you can see all the information related to the task.
- If the task is complete, click on the “Resolve” button located under the “Status” of the task detail page. This will change the status of the task to “Resolved”.
- If the task is closed, click on the “Close” button located under the “Status” of the task detail page. This will change the status of the task to “Closed”.
- Once you have resolved or closed the task, you can add a comment or notes to explain the reason for resolving or closing the task. However, this is not required.
Tip:- You can select multiple tasks from the task list and follow the above steps just once to update task status of multiple tasks with a single click.(Refer Image-2)
(Image-2)
That’s it! You have successfully resolved or closed a task without any reply in Orangescrum.