# Feature matrix

> Every feature, and the tier it first appears in.

> For the complete documentation index, see [llms.txt](https://helpdesk.orangescrum.com/llms.txt).

Source: https://helpdesk.orangescrum.com/guide/cloud/plans/feature-matrix

---
The definitive breakdown of what lands where.

## Limits

| | Basic | Pro | Premium |
| --- | :---: | :---: | :---: |
| Price (USD / month) | $29 | $69 | $349 |
| Users | Unlimited | Unlimited | Unlimited |
| Projects | 10 | Unlimited | Unlimited |
| Storage | 50 GB | 100 GB | 500 GB |
| Free trial | 14 days | 14 days | 14 days |

## Features

| Feature | Basic | Pro | Premium |
| --- | :---: | :---: | :---: |
| Kanban Board | ✓ | ✓ | ✓ |
| Gantt Chart | ✓ | ✓ | ✓ |
| Milestone Board | ✓ | ✓ | ✓ |
| Project Templates | ✓ | ✓ | ✓ |
| Project Calendar | ✓ | ✓ | ✓ |
| Custom Role Access & Permissions | ✓ | ✓ | ✓ |
| Task Reminder | ✓ | ✓ | ✓ |
| Agile Framework | — | ✓ | ✓ |
| Sprints | — | ✓ | ✓ |
| Epics | — | ✓ | ✓ |
| Custom Fields | — | ✓ | ✓ |
| Custom Task Statuses | — | ✓ | ✓ |
| Automation Templates | — | ✓ | ✓ |
| Timesheet | — | ✓ | ✓ |
| Approvals | — | ✓ | ✓ |
| Team Management | — | ✓ | ✓ |
| Budget & Cost Management | — | ✓ | ✓ |
| Import & Export | — | ✓ | ✓ |
| GitHub Sync | — | ✓ | ✓ |
| GitLab Sync | — | ✓ | ✓ |
| Bitbucket Sync | — | ✓ | ✓ |
| Google Calendar Sync | — | ✓ | ✓ |
| Program Management | — | — | ✓ |
| Critical Path | — | — | ✓ |
| Resource Management | — | — | ✓ |
| Resource Availability | — | — | ✓ |
| Feature Board | — | — | ✓ |
| Invoice Management | — | — | ✓ |
| Advanced Reports | — | — | ✓ |
| Advanced Dashboards | — | — | ✓ |
| API Access | — | — | ✓ |
| Audit Trail & Activity Logs | — | — | ✓ |
| Business Units & Organisational Structuring | — | — | ✓ |
| Single Sign-On (SSO) | — | — | ✓ |
| Test Case Manager | — | — | ✓ |

## Reading the matrix

> **Tiers are cumulative**
>
> Pro includes everything in Basic; Premium includes everything in Pro. A ✓ in
> a column means the feature is available at that tier and every tier to its
> right.

## Per-company overrides

These are the **published tier defaults**. Any individual feature can be turned
on or off for a single company from the admin panel, independently of its plan.

That is used for:

- One-off enterprise requirements
- Beta access to something new
- Restoring access for grandfathered customers

> **Tip**
>
> If you need exactly one capability from a higher tier, ask before upgrading
> the whole plan. It is not always necessary.

## Grandfathered plans

The retired **Startup** and **Professional** tiers still have active customers.
Those plans retain access to features regardless of the matrix above, so nothing
broke when the current tiers rolled out.

Per-company overrides still take precedence, so a specific feature can be
disabled for an individual grandfathered customer if needed.

## Notable placements

**Gantt is in Basic, critical path is Premium**

    The chart itself — timelines and dependencies — is available from the
    entry tier. Automatic critical path analysis on top of it is Premium.

**Defect management is Pro, Test Case Manager is Premium**

    Bug and defect tracking arrives with Pro. The structured test-case,
    scenario and step manager is Premium.

**Custom roles are in Basic, but teams are Pro**

    You can define roles and permissions from the entry tier. Grouping people
    into teams — and business units above them — comes later.

**API and MCP are Premium only**

    Both the [Developer API](https://helpdesk.orangescrum.com/guide/api/introduction) and the
    [MCP server](https://helpdesk.orangescrum.com/guide/mcp/introduction) sit behind API Access.

- [Manage your subscription](https://helpdesk.orangescrum.com/guide/cloud/plans/manage-subscription): Upgrade, downgrade, invoices and billing.