# Plans and limits

> The three Cloud tiers — price, limits and what each one is built for.

> For the complete documentation index, see [llms.txt](https://helpdesk.orangescrum.com/llms.txt).

Source: https://helpdesk.orangescrum.com/guide/cloud/plans/plans-and-limits

---
Every tier includes **unlimited users**. You are not billed per seat; what
changes is the module set and the project and storage ceilings.

## At a glance

| | Basic Unlimited | Pro Unlimited | Premium Unlimited |
| --- | :---: | :---: | :---: |
| **Price / month** | $29 | $69 | $349 |
| **Users** | Unlimited | Unlimited | Unlimited |
| **Projects** | 10 | Unlimited | Unlimited |
| **Storage** | 50 GB | 100 GB | 500 GB |
| **Free trial** | 14 days | 14 days | 14 days |

## Basic Unlimited — $29/mo

*For small teams and freelancers.* Everything you need to organise work and
deliver projects on time.

- Unlimited tasks
- Kanban board
- Gantt chart
- Milestones and checklists
- Project templates
- Project calendar
- @mention, reminders and daily catch-up
- Roles and permissions

**Limits:** 10 projects, 50 GB storage.

> **Note**
>
> The project cap is the constraint people hit first on Basic. If you create a
> project per client or per release, count them before choosing this tier.

## Pro Unlimited — $69/mo

*For growing teams that need process.* Everything in Basic, plus agile
workflows, time tracking and integrations.

- Agile — sprint board, backlog, velocity and burndown charts
- Custom workflow and custom fields
- Automation
- Timer, weekly timesheet and approval
- Workload management
- Project budget
- Bug and defect management
- GitHub / GitLab integration
- Google Drive and Google Calendar

**Limits:** unlimited projects, 100 GB storage.

## Premium Unlimited — $349/mo

*For organisations.* Everything in Pro, plus full resource management, advanced
planning and the developer surface.

- Program management
- Critical path analysis
- Resource allocation, availability, utilisation and cost
- Budget and cost reports, invoicing
- Epic and feature board, Scrumban board
- Approvals for epics and features
- Advanced dashboards
- **APIs** — [Developer API](https://helpdesk.orangescrum.com/guide/api/introduction) and
  [MCP server](https://helpdesk.orangescrum.com/guide/mcp/introduction)
- Audit trail and business units
- Single sign-on
- Test Case Manager

**Limits:** unlimited projects, 500 GB storage.

## Which tier?

- **Basic**: A handful of projects, no sprints, no time billing. Task management done properly.

- **Pro**: You run sprints, track time, or need Git integration. The most common choice for delivery teams.

- **Premium**: You need resourcing, reporting, SSO, audit or API access.

> **Tip**
>
> The three questions that usually decide it: do you run **sprints** (→ Pro), do
> you need **resource management or reporting** (→ Premium), do you need **API
> access** (→ Premium)?

## Storage

Storage covers task attachments and uploaded documents. It is the limit teams
reach without noticing, because it accrues quietly.

**Watch it in Settings**

    Current usage is shown in your workspace settings.

**Link large files rather than uploading**

    Connect Google Drive and link instead of attaching — see
    [Google Workspace](https://helpdesk.orangescrum.com/guide/cloud/integrations/google-workspace).

**Clean up archived projects**

    Old attachments still count.

## Trials

All tiers come with a **14-day free trial**. During the trial you have the full
tier feature set. If you do not subscribe, the workspace locks rather than being
deleted — your data waits.

## Per-company adjustments

Any individual feature can be enabled or disabled for a single company
independently of its tier. If your team needs one capability from a higher tier,
ask — it does not always require a full upgrade.

- [Full feature matrix](https://helpdesk.orangescrum.com/guide/cloud/plans/feature-matrix): Feature by feature, tier by tier.