# Self-hosted Orangescrum

> The Enterprise edition running on your own servers — the full product, your infrastructure, your data.

> For the complete documentation index, see [llms.txt](https://helpdesk.orangescrum.com/llms.txt).

Source: https://helpdesk.orangescrum.com/guide/self-hosted/get-started/introduction

---
Orangescrum Self-Hosted (also called the On-Premises or Enterprise edition) is
the complete commercial product deployed inside your own environment. Same
feature set as [Cloud](https://helpdesk.orangescrum.com/guide/cloud/get-started/introduction); you own the
servers, the database and the data.

- [Prerequisites](https://helpdesk.orangescrum.com/guide/self-hosted/get-started/prerequisites): Hardware, OS and database requirements before you start.

- [Install](https://helpdesk.orangescrum.com/guide/self-hosted/install/deployment-options): Docker or a traditional Apache/Nginx deployment.

## Who this section is for

Your **IT or operations team**. Installing, backing up and upgrading the server
is a one-time-then-occasional administrative job.

> **Everyday users start elsewhere**
>
> If Orangescrum is already running and you just want to use it, none of this
> applies — go to the [Cloud user guide](https://helpdesk.orangescrum.com/guide/cloud/get-started/introduction).
> The product works identically whoever hosts it.

## Choosing self-hosted

- **Reasons that hold up**: Data residency or regulatory requirements, an internal policy that data cannot leave your network, or an air-gapped environment.

- **Reasons that usually don't**: "It'll be cheaper." Price the operational cost honestly — servers, backups, TLS, monitoring, upgrades and someone on call — against the subscription.

## How it compares

| | Cloud | Self-hosted | [Community](https://helpdesk.orangescrum.com/guide/community/get-started/introduction) |
| --- | :---: | :---: | :---: |
| Full feature set | ✓ | ✓ | — |
| Who operates it | Orangescrum | You | You |
| Your infrastructure | — | ✓ | ✓ |
| Licence | Subscription | Commercial | AGPL v3 (free) |
| Backups, upgrades, TLS | Handled | Your job | Your job |
| Agile, Gantt, resourcing, reporting | ✓ | ✓ | — |
| Add-ons (Wiki, DMS, Test Case Manager, SAFe) | ✓ | ✓ | — |

> **Self-hosted is not the free edition**
>
> The free, open-source [Community Edition](https://helpdesk.orangescrum.com/guide/community/get-started/introduction)
> is also self-hosted, but it is a deliberately reduced product — no agile
> boards, Gantt, reporting, resourcing or integrations. This section covers the
> **commercial** Enterprise edition, which requires a licence.

## What you take on

Running it yourself means owning these, permanently:

**Backups you have tested**

    Not just configured — actually restored at least once. See
    [Backup](https://helpdesk.orangescrum.com/guide/self-hosted/operate/backup).

**TLS and certificate renewal**

    A domain, a certificate, and something that renews it before it expires.

**Upgrades**

    Applied in a maintenance window, rehearsed on a copy first. See
    [Upgrade](https://helpdesk.orangescrum.com/guide/self-hosted/operate/upgrade).

**Monitoring**

    Disk, container health and the error log. Attachment storage is what fills
    up first.

**SMTP**

    Without working outbound mail, invitations and password resets silently fail.

## Add-ons

The optional modules — Wiki, Document Management, Risk Management, Test Case
Manager, Scaled Agile (SAFe), Advanced Dashboard (Superset), Public API — are
enabled per licence. Some need extra infrastructure: the reporting dashboard
runs its own Superset service and database, which is why the stack has more than
one container.

## Getting help

Deployment questions, licensing and sizing all go through Orangescrum directly —
this is a supported commercial product, not a self-service install.

- [Technical support](mailto:support@orangescrum.com): support@orangescrum.com

- [Sales & licensing](mailto:sales@orangescrum.com): sales@orangescrum.com

- [Next: prerequisites](https://helpdesk.orangescrum.com/guide/self-hosted/get-started/prerequisites): What the servers need before you begin.